Returns & Exchanges
We want you to love your skin, which is why we offer a 365-day satisfaction guarantee on all products. If a formula isn't right for your skin type, we simplify the process of returning or exchanging your items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely pack the products in their original packaging, ensuring they are protected to prevent damage during transit back to our warehouse.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Refund
Drop your package at any authorized courier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing